1. Commercial Real Estate
  2. Listings - Create & Manage

Update or edit listing details and images

How can I update a listing that is currently live on Commercial Real Estate? 

You can manually edit a live listing from your stock list in Agent Admin.

We'll show you how to manually edit a live listing via Commercial Real Estate Agent Admin.

We'll show you how to:

  1. Update address, price & property description
  2. Update images
  3. Change order of images
  4. Update inspections times & contacts

Check out these articles if you'd like to:
> Change a listing to Sold or Leased
> Upgrade a Commercial Real Estate listing

Important: If listing has been created using a CRM system, do not make any changes manually. Only use your CRM system to make any updates or changes.
Note: You cannot update the Channel or Category. Once a listing has been set as Sale it can’t be changed to Lease, and vice versa.


If you need to change a listing from Sale to Lease (or vice versa), the only option is to delete the old listing and create a new one. If you change a listing from Sale to Lease (or vice versa) using a CRM, the original listing will stay orphaned on Commercial Real Estate.

When a listing is created or updated it will be held in Pending status while our systems do their thing. This usually takes 5 - 10 minutes, but if there's a system issue it may take a while longer.

Find and open your listing
  1. Login to Commercial Real Estate Agent Admin and find your listing. Once you've found your listing, click the listing ID to open Listing Overview page.

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  2. Click the Details, Images or Inspections, Contacts tabs to navigate through the listing and make any changes.

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    Once you click the Details, Images or Inspections, Contacts tab you'll need to enter an SMS verification number, which will be sent to your phone.

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Details Tab - Update property details & description

Edit any property details such as address, price, features, description or settings and click Save.

This is the same process as when you create a commercial listing in Agent Admin.

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Changes may take up to 10 minutes to update in search results. The property details page should update immediately.

Images Tab - Update & re-order images
Important: Make sure any ‘ad blocker’ running on your browser has been disabled.

Add Photos 

  1. Click Add Photos.

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  2. Drag image files from your computer into the dialogue window, or click Add Files then select images from your computer.

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  3. When files have validated they will appear in this window. Click Start Upload.

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  4. Once images have uploaded click Save.


Re-order or Remove Images

  1. Click Re-order or Remove Images.

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  2. Drag images into the order you want them to display and click Save. The first image will be the large hero image on listings.

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Inspections, Contacts Tab

Update any details such as OFI times or Agent contact details and click Save. Updates should be visible onsite in 5 to 20 minutes.

This is the same process as when you create a commercial listing in Agent Admin.

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Note: There is no limit to how many Open for Inspection (OFI) times you add, however, only 7 inspection times will appear on a listing.

 

 Congratulations!

You have now updated your listing. Updates should be visible in 5 to 20 minutes.

If you have any feedback about this article please let us know in the comments.
If you need further assistance from our Support Team contact us via the Support icon during business hours.

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